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Refund/cancellation policy

  • Please email if you have billing questions.
  • All payments must be made through our online registration website with a credit card. Neither cash nor checks are accepted.
  •  If payment is not processed in full prior to the first session for any reason, sessions will be frozen and cannot take place until payment is successfully processed by the Accounting Department. Payment plans must follow the designated schedule of receipt.
  •  All packages are non-refundable. Unused sessions may be kept as credit and saved for 1 year only. Credits can be transferred among siblings.
  •  Invoices for sessions completed each month can be found on your child’s portal page. If we determine sessions have taken place that have not been registered for and payment received, Accounting will send you an email notification and charge the card on file for those sessions during the time span indicated on the email.
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